Formal complaint about a posting

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Formal complaint about a posting

Postby phil » Wed Jan 19, 2011 7:30 am


I've received a formal complaint from the MD of Ue Coffee Roasters regarding the thread concerning an outlet in Oxford. He felt that some of the content of that thread was libellous.

As an immediate resolution of his concerns, I've moved the thread to the Clubhouse so that it can't be seen by the general public. As someone said, Google's cache will retain an image of the page for a while, but there's nothing I can do about that.

Hopefully our daily content submission to Google will tidy things up swiftly, as to all intents and purposes (from the point of view of the outside world) the pages in question are no longer accessible.

Perhaps the moderators could contact me if they feel that further action is required. I'll also be replying to the gentleman from Ue, to establish whether the action in question is satisfactory.

Thank you for your continued of support of TMC.


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RE: Formal complaint about a posting

Postby CakeBoy » Thu Jan 20, 2011 3:08 am

This matter has been amicably resolved. The comment in question has been removed, as it would have been if an admin/moderator had seen it before the complaint was made. The comment was deemed inappropriate and irrelevant to the thread topic. The outlet in Oxford was not a subject of the removed post.
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