You're not bursting the bubble Simon - I know how it is, I just can't do much about it in the short term
Since this affords me the opportunity, here is the quote from Host Europe's support page about the problems we've been facing:
Host Europe wrote:System Status
14th June 2004 - 13:18 PM
Our Saturn server is currently experiencing problems resulting in it being temporarily offline. The problem has been identified as a hardware issue and our engineers are working hard to rectify and restore our high level of service. We hope to have the server up shortly and shall continually update this status page to keep you informed. We expect the work should last no longer than 30 minutes. We apologise for any inconvenience this may cause and thank you for your patience.
Update - 14:10 Work is continuing to return Saturn to normal service, the server will be temporarily offline for a while longer while the hardware is repaired. We expect the server to be back up shortly, however we will keep this page updated with further news as the issue progresses.
Update - 14:40 - The work has now been completed and the server back online, the performance is being monitored closely over the next 24 hours to ensure the server is operating to its usual high standard. We apologise for any inconvenience this may have caused and thank you for your patience while this was resolved.
"Usual high standard"? They must be talking about a different server