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scook94 wrote:He was careful to stress the importance of keeping the jugs for soy and cows milk separate as they had been sued by a lactose intolerant customer who was served the wrong drink, they won the case though as they had "high priced lawyers".
Metalstar wrote:He said that they also quite often get a rollocking from the "Mystery Shoppers" who come in to check standards.
BazBean wrote:Training is usually about 5 minutes surely this must contribute to the general feeling this is how IMPORTANT this role is ..
nice to see very profesional taylor made acamedys, sprouting up all over the place ...... I was in Newcastle last week and saw a fine example of such a new venture at Pumphreys amongst others.
Blame is easily approtioned and the guy in front of us usually gets the brunt of it but ultimatly owners are to blame, the shame of it is that if a bit of effort was taken like any sane individual would apply before opening a small business and the correct reaserch and training was aquired, the end result of earing money IMHO is far greater ?
jon wrote:
That's interesting - where can I taste the results of this in Newcastle
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