by Joey » Sun Jan 14, 2007 2:33 pm
Ok, I am back. I survived. Drank a lot of tea...
At the end I striked back at the airport.
It was 4am, my mood was bad anyway, and the only opened cafeteria made me a cafe latte that tasted like a tea made of smoked corn. (I experienced-corn ice cream, that's where I have the aroma from)
I swear, not even the milk had a flavor, it was probably milk powder dissolved...
Not even the lightest coffee-like aroma!!!!!
I was sitting there, thinking what would I do if a customer doesn't like my drink?
Well, I would make ask him "what" he didn't like - the taste or the way how it was done - and in any way make him a new one and apologize.
What would happen if I give back the coffee on an airport cafeteria? Probably nothing.
But it was worth a try. The "barista" took it back without emotions and gave me a soda instead. Obviously he knew he wouldn't do any better on his next attempt.
And as they had forms in a little box where one can fill out the likes and dislikes of this place, I kindly asked them to LEARN HOW TO MAKE COFFEE!!!!!! They should at least use 7 gramm and groun dit freshly....
Well, I don't think that really helped, but hopefully in the future more people take the time to use these forms.
And more people will be so strong and send bad coffee back, as they do if their wine is not ok....
*sigh*
Joey
"Latte" is french for "you've paid too much for your coffee"