Had to go to Utrecht yesterday, so decided to include Brandmeester's in the trip (with 15 minutes left before closing).
Definitely retail with espresso bar as a side atmosphere. Bought a knock box, .3L frothing jug finally (been looking all over for both for months) and some capp. cups. Ended up spending over 100 there, so when we ordered our Espresso, it was on the house. Hallelujah!
It was too hot, and seemed, to my untrained tongue, a bit sour with a tinge of bitterness. Didn't taste the "hazelnut" notes nor sweetness as described on the board. Immediately after drinking, the memory of drinking a canned orange juice is what kept popping in my mind - that soury aftertaste that starts the salivary glands going. I mean, that's not what acidity is, is it?
So when she asked if I enjoyed the espresso (which was prepared by some other guy), I said, "Well, I find it a bit too hot and there's a bit of sourness to it". She said: "Well, the Dutch like their coffee very hot". Of course, default back to the Dutch saying of "Coffee must be hot and it must be wet".
Then I had a few more questions...
Me: When were the beans roasted?
She: We get them delivered fresh every week.
Me: But when were they roasted?
She: It's delivered every Thursday
Me: Yeah, but when were they roasted?
She: Oh, they're roasted on Monday, I think, and then we get it on Thursday.
Me: Ahhh, then you just top up the the bins with the new stuff?
She: Oh no, we empty the bins before we refill them.
So what started out like a story of misguided notions of bean freshness, ended up surprisingly nice, after all
Oh... and when the guy was making our drinks, I said: "Nice machine" (about the 2-group LM). Then I looked over to the Mahlkonig grinders and realised each was a 2-bean split hopper and exclaimed: "Oh! Is this the K60ES?", having never seen one real life. He looked at the machine, looked at the front, then shrugged. Well, anyway, it was, and I didn't bother asking any more questions.
The good news is: the PFs were in the group the whole time before. Steam wands looked clean. Ground to order. Shot took about 26 seconds (by my count).
Anyway, although our free espresso (which would have otherwise cost 1.60 ea I think) was not as nice as ours at home, it certainly didn't belong to our "absolutely disgusting" section of places to drink espresso in NL.