Hi everyone,
Happy to join your forum!
I recently helped a friend of mine set up the first coffee shop in Liberia, West Africa. In September last year I brought out a new Fracino Little Gem one group semi auto (needed to be hand fill, use a normal power supply, low frequency etc). Unfortunately, it has stopped working, and being in Liberia, there are no espresso machine technicians within a thousand miles, so it's up to me to try and get it going again!
The machine turns on. If I turn on the switch as if to pour a shot, the vibration pump goes on and water comes out of the group head. However, the water is cold, and according to the gauge, there is no pressure at all. Nothing appears to be burnt out, and the connections are secure.
Does anyone have any advice to offer as to what could be wrong? I'm concerned the element could have stopped working. I read elsewhere that some machines have a cutoff it if overheats. Does the Little Gem have this?
Any help greatly appreciated. It's quite tragic to have lugged the machine all the way here, be producing the only good coffee in the whole country, then for it to stop working!
Thanks